Therapeutic Communication Between Nurses and Dementia’s Patients at Psychiatric Hospital

Abdul Fadli Kalaloi

Abstract


Dementia is a mental and behavioural disorder which requires the process of handling patients to be carried out with a rehabilitation approach. The condition of dementia patients who experience senility or memory loss is an interesting issue to analyze. This study aimed to explain the interaction process and the application of therapeutic communication between dementia patients and nurses in the rehabilitation process. This research was conducted with a descriptive qualitative research method, utilized the theory of managing dementia patients. Using purposive sampling in determining the sources, the authors then conducted in-depth interviews with three experienced nurses dealing with dementia patients to examine the application of therapeutic communication in the rehabilitation process. As a result, the cultural approach in the interaction between nurses and patients dramatically determined the success of building patient trust. The cultural similarities reflected in most of the regional languages used in the interaction process between nurses and patients effectively built emotional bonds in interpersonal interactions. Nurses' experience in dealing with dementia patients also supported effectiveness in the rehabilitation process for dementia patients.


Keywords


therapeutic communication; dementia; interpesonal communication

Full Text:

PDF

References


Allen, M. (2017) The SAGE Encyclopedia of Communication Research Methods. doi:10.4135/9781483381411.

Belcher, M. & Jones, L.K. (2009) Graduate nurses’ experiences of developing trust in the nurse-patient relationship. Contemporary Nurse. 31 (2). doi:10.5172/conu.673.31.2.142.

Berger, C.R. and Gudykunst, W.B. (1991) Uncertainty and communication. Progress in communication sciences. 10, pp.21-66.

Berger, C.R. and Kellerman, K. (1994) Strategic Interpersonal Communication. In: J.M.W. John A. Daly (ed.). LEA’s Communication Series. p.

Berger, C.R. & Roloff, M.E. (2019) Interpersonal communication. An Integrated Approach to Communication Theory and Research, Third Edition. 277–291. doi:10.4324/9780203710753-24.

Brodaty, H., Breteler, M.M.B., Dekosky, S.T., Dorenlot, P., Fratiglioni, L., Hock, C., Kenigsberg, P.A., Scheltens, P. & De Strooper, B. (2011) The world of dementia beyond 2020. Journal of the American Geriatrics Society. 59 (5), 923–927. doi:10.1111/j.1532-5415.2011.03365.x.

Chenoweth, L., King, M.T., Jeon, Y.H., Brodaty, H., Stein-Parbury, J.,

Norman, R., Haas, M. & Luscombe, G. (2009) Caring for Aged Dementia Care Resident Study (CADRES) of person-centred care, dementia-care mapping, and usual care in dementia: a cluster-randomised trial. The Lancet Neurology. 8 (4). doi:10.1016/S1474-4422(09)70045-6.

Cooper, C., Dow, B., Hay, S., Livingston, D. & Livingston, G. (2013) Care workers’ abusive behavior to residents in care homes: A qualitative study of types of abuse, barriers, and facilitators to good care and development of an instrument for reporting of abuse anonymously. International Psychogeriatrics. 25 (5). doi:10.1017/S104161021200227X.

Creswell, J.W. (2017) John W. Creswell, Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Journal of Social and Administrative Sciences.

Duffy, B., Oyebode, J.R. & Allen, J. (2009) Burnout among care staff for older adults with dementia: The role of reciprocity, self-efficacy and organizational factors. Dementia. 8 (4). doi:10.1177/1471301209350285.

Henderson, A.S. & Jorm, A.F. (2003) Definition and Epidemiology of Dementia: A Review. doi:10.1002/0470861878.ch1.

Jia, L., Quan, M., Fu, Y., Zhao, T., Li, Y., et al. (2020) Dementia in China: epidemiology, clinical management, and research advances. The Lancet Neurology. 19 (1), 81–92. doi:10.1016/S1474-4422(19)30290-X.

Kirk, T.W. (2007) Beyond empathy: clinical intimacy in nursing practice. Nursing philosophy : an international journal for healthcare professionals. 8 (4). doi:10.1111/j.1466-769X.2007.00318.x.

Locke, L. F., Spirduso, W. W., & Silverman, S.J. (1987) Proposals that work: A guide for planning dissertations and grant proposals. 2nd editio. Sage Publications, Inc.

Miles, M. & Huberman, A. (1994) Miles and Huberman Chapter 2. In: Qualitative Data Analysis. p.

Miller-Keane (2004) Medical Outliers. Miller-Keane Encyclopedia and Dictionary of Medicine, Nursing, and Allied Health.

Neukrug, E. (n.d.) Skills and Techniques for Human Service Professionals.

Planalp, S., Metts, S. & Tracy, S.J. (2010) The social matrix of emotion expression and regulation. The Handbook of Communication Science. doi:10.4135/9781412982818.n21.

Potter, P.A., Perry, A.G., Stockert, P.A. & Hall, A.M. (2013) Fundamental of nursing eighth edition.

R., B.C. & Calabrese, R.J. (1975) Some Explorations In Initial Interaction And Beyond: Toward A Developmental Theory Of Interpersonal Communication. Human Communication Research. 1 (2). doi:10.1111/j.1468-2958.1975.tb00258.x.

Riachi, R. (2018) Person-centred communication in dementia care: a qualitative study of the use of the SPECAL® method by care workers in the UK. Journal of Social Work Practice. 32 (3). doi:10.1080/02650533.2017.1381948.

Rosenberg, S. & Gallo-Silver, L. (2011) Therapeutic communication skills and student nurses in the clinical setting. Teaching and Learning in Nursing. 6 (1), 2–8. doi:10.1016/j.teln.2010.05.003.

Sherko., E., Sotiri., E. & Lika., E. (2015) Therapeutic communication. In: Essentials of Psychiatric Nursing: Contemporary Practice. pp. 457–466.

Stuart, G.W. (2006) Buku Saku: Keperawatan Jiwa. Egc.

Vriese, K. de (2013) Communicating with older people with dementia. Nursing Older People. 25 (4). doi:10.7748/nop2013.05.25.4.30.e429.




DOI: https://doi.org/10.20422/jpk.v24i2.796

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Jurnal Penelitian Komunikasi

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright © 2019 BPSDMP Bandung