Therapeutic Communication Between Nurses and Dementia’s Patients at Psychiatric Hospital

Abdul Fadli Kalaloi


Dementia is a mental and behavioural disorder which requires the process of handling patients to be carried out with a rehabilitation approach. The condition of dementia patients who experience senility or memory loss is an interesting issue to analyze. This study aimed to explain the interaction process and the application of therapeutic communication between dementia patients and nurses in the rehabilitation process. This research was conducted with a descriptive qualitative research method, utilized the theory of managing dementia patients. Using purposive sampling in determining the sources, the authors then conducted in-depth interviews with three experienced nurses dealing with dementia patients to examine the application of therapeutic communication in the rehabilitation process. As a result, the cultural approach in the interaction between nurses and patients dramatically determined the success of building patient trust. The cultural similarities reflected in most of the regional languages used in the interaction process between nurses and patients effectively built emotional bonds in interpersonal interactions. Nurses' experience in dealing with dementia patients also supported effectiveness in the rehabilitation process for dementia patients.


therapeutic communication; dementia; interpesonal communication

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